UPGRO Hidden Crisis Research consortium: unravelling past failures for future success in rural water supply: initial project approach for assessing rural water supply functionality and levels of performance

The new Sustainable Development Goals (SDGs) set a much stronger focus on sustainability and performance of water services, and have highly ambitious goals to achieve universal access to safe and reliable water for all by 2030 (UN 2013 ). Poor functionality of water points threatens to undermine progress, and a lack of knowledge for the reasons behind this make it difficult to recommend improvements and take corrective action. As a first step it is necessary to be able to reliably monitor current rates of functionality and to have a clear benchmark as to what constitutes a functional water point. Currently, there is no single accepted definition for functionality, although organisations are working towards this as a means of tracking progress towards the SDGs. This report sets out the initial work by the Hidden Crisis project to develop a framework approach to assess functionality in terms of different levels of performance, and a set of standard indicators which can be used to assess functionality. The report presents the results of a literature review examining the following questions: (1) what are the current approaches to defining functionality of hand-pump boreholes; and (2) what are the robust standards by which the functionality of a HPB, or population of HPB’s, can be assessed. From analyses of the literature we have developed preliminary guidelines and applied these to develop a preliminary framework.